Mosplay operates on the belief that gaming is entertainment, not an obligation. We want you to enjoy every moment — within your limits. Learn here how Mosplay helps keep your gaming experience safe.
Our Commitment
Mosplay believes every member deserves a gaming experience that is safe, informed, and enjoyable.
On Mosplay, you can set your own maximum deposit limits — daily, weekly, or monthly. These limits protect you from overspending and help you enjoy gaming within your budget.
Extended gaming sessions reduce focus and lead to poor decisions. Mosplay's session timer alerts you to take a break after a set period, so you can return to the game with a clear head.
If you feel like you need some time away from gaming, Mosplay lets you temporarily close your account for a set period. Self-exclusion can be set anywhere from 7 days to 6 months.
Mosplay strictly prohibits registration and gaming by anyone under 18. Age is verified for all members during the KYC process, and any account found to belong to a minor is closed immediately.
Mosplay automatically analyzes each member's gaming patterns. If unusual betting activity or excessive time spent is detected, our team proactively alerts the member.
When signs of problem gaming appear, Mosplay helps members connect with professional counselling resources. We believe the right support is the real solution.
Responsible gaming is about more than just betting less money. It means treating gaming as a form of entertainment — one that brings enjoyment without putting your life, family, or financial stability at risk. For Mosplay, ensuring responsible gaming for every member is both a licensing requirement and an ethical commitment.
Online gaming is still relatively new to many people in Bangladesh and South Asia, which makes it easy to miss the point where gaming shifts from entertainment to a problem. Mosplay wants its members to be aware before that ever happens.
Keep in mind: There are no guarantees of winning in gaming. Every game carries an equal chance of winning or losing, so only play with money you can afford to lose without affecting your daily life.
Never treat gaming as a source of income. Gaming with borrowed money or by drawing on your savings can lead to serious financial harm.
If the following statements match how you game, you're on the right track:
On the other hand, the following may be signs of a problem:
Before gaming, ask yourself: "Would losing this money cause problems for me or my family?" If the answer is yes, don't play right now.
Mosplay provides every member with a set of active protective tools. You can use any of them at any time:
| Tool Name | How it works | Activity |
|---|---|---|
| Daily Deposit Limit | Set the maximum amount you can deposit in BDT within a 24-hour period | Active |
| Weekly Betting Limit | Cap your total betting amount for the entire week | Active |
| Session Timer | A break reminder will appear on screen after a set period of time | Active |
| Cooling-Off Period | Pause your account for 1–30 days | Active |
| Self-Exclusion | Keep your account closed for 3 months or permanently | Active |
| Reality Check | Your total loss/gain for the hour will be displayed on screen | Active |
To use these tools, go to the Settings page in your account or contact us via live chat. Mosplay guarantees that any limit you set will take effect immediately, and a 24-hour cooling period applies to any increase.
If you feel like you need a break, Mosplay's Self-Exclusion process is simple and quick. Just follow the steps below:
Log in to your Mosplay account and go to Profile Settings.
In the Settings menu, click on "Responsible Gaming".
Choose from 7 days, 30 days, 3 months, 6 months, or permanent — whichever works for you.
Verify your identity to confirm the request. Self-exclusion will take effect immediately.
A self-exclusion confirmation message will be sent to your registered mobile number or email.
If you have trouble applying self-exclusion through Settings, contact Mosplay Support directly. Our team is available 24/7 via live chat to assist you.
Mosplay does not allow anyone under 18 to use the platform. Our age verification process begins at registration and is confirmed through KYC documentation.
If you have children or teenagers at home and you use Mosplay, please take the following steps:
If you suspect a minor has accessed your account, contact Mosplay Support immediately.
The questions below will give you a clearer picture of your gaming habits:
Have you ever kept placing bets in an attempt to recover money you lost?
Has gaming caused problems in your relationships with family or friends?
Do you feel uneasy or anxious when you can't game?
If your answer to the last two questions is yes, please contact Mosplay Support.
The Mosplay support team is here for you 24 hours a day, 7 days a week.
FAQs
Here you will find answers to the questions our members ask most often.
Mosplay is always by your side with a commitment to responsible gaming. Join now and enjoy a safe, fun gaming experience.